The time, resources, and expenses spent on dealing with chargeback fraud is a huge burden for most merchants. Worse still, the fear of payment fraud can result in 3% of legitimate transactions being declined—making the fear of fraud more costly than chargeback fraud itself. Payment Guarantee ensures that every approved transaction is free of fraud and removes liability for chargebacks—all while increasing approved transactions through best-in-class, accurate detection.
Gain More Revenue
Inaccurate fraud detection often declines legitimate transactions. Vesta’s machine learning intelligence raises your approval rate by an average of 10% while keeping you safe.
Gain insights from Vesta’s 25 years of fraud expertise that help you stop payment fraud based chargebacks and stop wasting time and resources on chargeback remediation.
Reduce Cart Abandonment
Seamless smart pre-authorization decisioning keeps the checkout experience frictionless which reduces cart abandonment while still keeping you safe.
Works with any payment type, in any channel
With omnichannel support, you can guarantee payments are free of fraud from a wide range of channels including web, mobile, tablet, and phones. You can also charge ahead and go beyond credit cards with support for debit, prepaid, Apple Pay, eCheck, and more.
How Payment Guarantee Works
See exactly how Vesta detects fraud, approves more transactions, and guarantees that you stay fraud free.
When a customer checks out, the relevant details about the purchase are sent to Vesta. This is passed via an open API framework that works with a wide range of shopping cart plugins and sends key data sets to the decisioning engine for analysis.
Evaluation Information Includes
- The order information
- Payment information
- Card holder details
- Session key with behavior attributes and device information
Once the transaction data is in the decisioning engine, supervised and unsupervised machine learning models built on two trillion data points evaluate the transaction and determine risk. Each component is evaluated using velocity checks, white and black lists, and stepwise regression.
Evaluation Information Includes
- Phone numbers
- Device Information
- Zip Codes
- Over 292 million credit card numbers
- And more
Over time, Vesta collects more and more indicators of chargeback fraud—adding to, and refining, a collection of over 25 years of intelligence. Over time, this data increases accuracy, and improves machine learning models.
During analysis, the decisioning engine may self-select a different model to use in an effort to gain better risk profiling. Once everything is analyzed, the profiles are then tabulated for a final risk score.
A risk decision of approved, denied, or pending is sent back to the Vesta customer along with the risk decision reason. Any transaction that is marked as “approve” gives you the peace of mind that the transaction will not be fraudulent, and is covered by a 100% fraud chargeback guarantee.
In the case of a chargeback fraud, You can submit a chargeback claim via the vPortal and send the chargeback details. With Payment Guarantee Acquiring Vesta extracts the chargeback claims from the acquirer portal and processes them automatically.
Analysis typically takes less than half a second
Customers never have to enter extra information or jump through hoops
A typical approval rate can be as high as 95%
Get even more with Payment Guarantee Acquiring
Move to a complete payment gateway that processes multi-currency payments, ensures compliance, and automates dispute resolution.
Quick. Compliant. Complete.
Payment Guarantee Acquiring gives merchants a turnkey payment processing solution that brings PCI compliance, full reconciliation, and settlement, refund processing, and a centralized gateway to simplify operations and let them charge ahead