Expanding (and protecting) e-commerce in a COVID-19 world

COVID-19 has touched every corner of our world, both personally and professionally. Businesses have had to make hard decisions, tough sacrifices, and snap adjustments in order to survive this “new normal.”

Unfortunately, the uptick in e-commerce traffic has drawn the attention of bad actors, who see a bustling virtual marketplace as the perfect hunting ground. The U.S. Federal Trade Commission has received more than 16K fraud reports related to COVID-19 since January, with losses totaling a staggering $12.78M. We’ve seen similar trends with mobile top-ups originating from high-risk countries, which have doubled in volume in the last couple of months. Protecting people from credit card fraud is now more important than ever before.

Brands like Western Union and New Seasons Market have used our fraud protection services to charge ahead into the world of e-commerce. Together, we’ve provided a frictionless and secure payment experience for customers.

Seamless online transactions help customers take advantage of New Season’s community-supported agriculture pop-up, the Greater Good Box, to receive farm-fresh produce and local staples. With no-contact payment and pick-up, customers can continue to get the fresh food they need and support small, local suppliers while staying safe.

Fraud prevention services keep Western Union’s money transfers—both domestic and abroad—safe so their members can help loved ones quickly during this crisis.

We’re proud to work with caring, innovative brands. We will get through this together.

Stay safe and well,

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The Vesta Team