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Customer Service

We’re here to help

Vesta processes millions of prepaid top-up payments each month on behalf of telecom, e-commerce and financial services companies and their customers. We continually monitor orders for unauthorized or fraudulent use of payment devices, and actively work with customers to resolve any issues or disputes promptly and fairly. This is evidenced by our “A+” rating by the Better Business Bureau.

How to reach us

Americas: If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email Customer Support or call 888.440.9956.

Europe: If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email Customer Support or call +353 (0)42 939 4600.